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How it Works
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Root Cause Analysis

Stuck on a Problem Your Team Can’t Solve?
We Find the Root Cause.

When internal teams can’t isolate the issue, we use proven methods to identify the true root cause quickly — so you can stop recurring failures, reduce costly errors, and move forward with confidence.

Tell Us About Your Problem

Call us now at +1 (248) 344-2020 or contact us below

Tell Us About Your Problem

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    Frustrated team discussing their recent efforts

    You’re likely dealing with something like this:

    • Your team has been working on the same issue for weeks or months
    • You’ve tried multiple solutions, but the problem keeps coming back
    • The cost of failure is increasing (scrap, rework, field issues)
    • You know something is being missed — but you can’t isolate it

    That’s where we come in.

    We don’t guess. We isolate the root cause.

    Our team works directly with yours to:

    • Identify the true root cause of the issue
    • Eliminate it at the source
    • Prevent recurrence

    Not theories. Not assumptions.

    Verified root cause and confirmed solution.

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    Trusted by Tier 1 Suppliers & OEMs

    Some examples of our results

    $200M Recall Averted in Just 12 weeks

    $560,000 Reduction in Scrap Cost

    Less than 3 Months to ROI

    What our customers say

    This method has helped us solve multiple problems spanning across very different areas in our business, from supplier quality problems to software errors. This journey has been so successful that we've been able to share our learnings with other facilities within the company.
    Regional Senior Vice President
    Railway
    It's incredibly effective, almost like magic—it reduces the need for brainstorming by compelling you to follow the evidence.
    Engineer
    Automotive

    Want Expert Problem Solvers on your team?

    We can train your team to do this internally.

    Our Root Cause Analysis training equips your team with:

    • A structured, proven approach
    • Faster problem-solving capability
    • Confidence in identifying real causes

    Tell Us about your problem

    Share a few details and we’ll follow up to discuss next steps.

    Start the Conversation
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    Problem solved. Results Delivered.

    Problems don’t define success—how you solve them does.

    Stay ahead with Shainin expert insights on problem-solving, success stories on discovering the root cause, and effective tips to build your toolkit. Subscribe to our newsletter and get the latest updates delivered straight to your inbox.

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    Dorian Awards Criteria

    Team Project Awards

    TRANSAXIONAL® BUSINESS
    PROJECT OF THE YEAR

    Business processes deliver critical functions. But sometimes processes break, and the root cause is not clear. TransaXional® Business Projects focus on what must go right in a process for it to deliver the desired result every time.  The  TransaXional® Business Project of the Year Award recognizes projects that focus on process-based problems. Projects that win this award will demonstrate:

    • The impact of the problem on the company and the team. 
    • The use of the DETAIL™ project format.
    • Creative & effective use of the Shainin TransaXional® tools.
    • The timeline of resolution from initial discovery through project closure.
    • Explanation of how to leverage and implement project results.

    Dorian Awards Criteria

    Team Project Awards

    RESILIENT ENGINEERING®
    PROJECT OF THE YEAR

    The goal in a new product or process development is a trouble-free launch. Resilient Engineering® focuses on the critical factors that must go right in the product design and manufacturing process. The Resilient Engineering® Project of the Year Award recognizes projects that focus on what must go right to ensure a successful launch. Projects that win this award will demonstrate:  

    • Critical factor identification in the design phase.
    • Prioritization of the high-risk functions to focus on.
    • Development of function models linking the high-risk functions to critical input features, properties, and parameters.
    • Potential or perceived impact for the customer, the company, and the production line.
    • Effective use of the Shainin Resilient Engineering® tools to identify, prioritize, design, test, and control the critical factors.
    Shainin Master Digital Badge Mockup

    John Abrahamian

    Executive VP - Problem Solving

    John Abrahamian is a highly respected problem solver as well as an expert in the field of Lean manufacturing, with a career spanning over three decades. Throughout his career, John has become renowned for his innovative approach to problem-solving and his unwavering dedication to customer satisfaction. 
      
    After receiving his BS in Mechanical Engineering from the University of Connecticut in 1985, John began his career as a design and development engineer at Pratt & Whitney. It was during this time that his interest in problem-solving first emerged. By 1994, John had become a Continuous Improvement Manager at the company. During his tenure, John led Pratt & Whitney’s efforts in Lean manufacturing and Value Engineering. 
      
    In 1990, John began pursuing his MBA in Operations Management, where he was first introduced to the concept of Lean manufacturing, and this influenced the direction of his career. In 1996, he was encouraged by his Pratt & Whitney team to take Shainin Red X training, building on his Lean manufacturing efforts. This training proved to be a turning point in John’s career, igniting his passion for problem-solving and setting him on a path to becoming one of the industry’s most respected experts. 
      
    In 1998, John joined Shainin, where he has spent the last 25 years pursuing his passion for problem-solving. During his time here, John has developed innovative approaches to problem-solving, having received a US Patent for a problem-solving method. He also integrated function analysis into Shainin methods, seeding what would ultimately become Resilient Engineering.  
      
    Despite his busy schedule, John still finds time to pursue his hobbies, which include golfing, stand-up paddleboarding, and skeet shooting. He especially enjoys traveling with his wife and spending time with family, including his three grandsons. 
      
    Having the opportunity to work in a wide variety of industries, experiencing different cultures and meeting new and interesting people gives John the kind of job satisfaction that makes him grateful to be in this field of work. He truly enjoys creating meaningful relationships with his customers and inspiring ordinary engineers to become extraordinary problem solvers. 

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    Dorian Awards Criteria

    Team Project Awards

    This category of awards is for project teams who have demonstrated outstanding application of Shainin methodologies in solving complex problems within their company.

    To be considered for this award, the submission must meet the following criteria:

    • Speed and efficiency of the problem solved
    • Technical difficulty and complexity of the problem solved
    • Project impact and leverage across the organization
    • Creative use of Shainin technologies
    • Clarity of the project documentation