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Master the Art of Problem Solving

Don’t let uncertainty slow you down. Learn proven methods to tackle today’s toughest challenges with confidence.

Problem-solving is at the heart of progress. With the right tools and techniques, you can turn any challenge into an opportunity. Our expert-led training courses are designed to equip you and your team with practical, effective strategies to solve problems quickly and efficiently.

We’ll teach you the skills you need to drive real results—no matter the complexity of the issue. Our training courses are strategically crafted to help your team and organization become masters at solving problems. Train your team in Red X, TransaXional, or Resilient Engineering.

Ready to take your problem-solving skills to the next level?
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    A Few of Our Partners in Problem Solving

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    ZimmerBiometLogo_300x150
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    Our Specialty

    When it comes to problems, we work on all kinds. Our process isn’t restrictive to any one type of problem.
    Some of our favorite projects to work on have been within the following categories:
    Product Launch Problems
    Field Reliability Problems
    Missed
    Shipments
    Customer Complaints

    Why Partner with Us

    Regardless of how long you’ve been pursuing a solution, our team will assist you in investigating the true root cause and finding a sustainable solution. We’ve worked with companies around the world to resolve problems in crisis situations to get results fast. 

    Independent 3rd party

    If your customers are questioning your problem-solving ability, we’ve got you covered!

    As an independent 3rd party, our mission is to find and control the root cause—not play politics.

    Milestone-based pricing

    We get paid as we reach project milestones–assuring you that our number one goal is always to help you find an effective, permanent solution to impactful problems.

    speed of resolution

    With a streamlined and strategic process, we’ll find the root cause faster than you think is possible to help you restore confidence internally and externally. 

    Small failure quantity, no problem

    Don’t have a lot of failed parts? We work with critical cases where a handful of failures is way too many. Our method can work with small sample sizes. 

    Start a Partnership
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    Problem Solved. 

    Results Delivered.

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    Problem solved. Results Delivered.

    Problems don’t define success—how you solve them does.

    Stay ahead with Shainin expert insights on problem-solving, success stories on discovering the root cause, and effective tips to build your toolkit. Subscribe to our newsletter and get the latest updates delivered straight to your inbox.

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    Dorian Awards Criteria

    Team Project Awards

    TRANSAXIONAL® BUSINESS
    PROJECT OF THE YEAR

    Business processes deliver critical functions. But sometimes processes break, and the root cause is not clear. TransaXional® Business Projects focus on what must go right in a process for it to deliver the desired result every time.  The  TransaXional® Business Project of the Year Award recognizes projects that focus on process-based problems. Projects that win this award will demonstrate:

    • The impact of the problem on the company and the team. 
    • The use of the DETAIL™ project format.
    • Creative & effective use of the Shainin TransaXional® tools.
    • The timeline of resolution from initial discovery through project closure.
    • Explanation of how to leverage and implement project results.

    Dorian Awards Criteria

    Team Project Awards

    RESILIENT ENGINEERING®
    PROJECT OF THE YEAR

    The goal in a new product or process development is a trouble-free launch. Resilient Engineering® focuses on the critical factors that must go right in the product design and manufacturing process. The Resilient Engineering® Project of the Year Award recognizes projects that focus on what must go right to ensure a successful launch. Projects that win this award will demonstrate:  

    • Critical factor identification in the design phase.
    • Prioritization of the high-risk functions to focus on.
    • Development of function models linking the high-risk functions to critical input features, properties, and parameters.
    • Potential or perceived impact for the customer, the company, and the production line.
    • Effective use of the Shainin Resilient Engineering® tools to identify, prioritize, design, test, and control the critical factors.
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    John Abrahamian

    Executive VP - Problem Solving

    John Abrahamian is a highly respected problem solver as well as an expert in the field of Lean manufacturing, with a career spanning over three decades. Throughout his career, John has become renowned for his innovative approach to problem-solving and his unwavering dedication to customer satisfaction. 
      
    After receiving his BS in Mechanical Engineering from the University of Connecticut in 1985, John began his career as a design and development engineer at Pratt & Whitney. It was during this time that his interest in problem-solving first emerged. By 1994, John had become a Continuous Improvement Manager at the company. During his tenure, John led Pratt & Whitney’s efforts in Lean manufacturing and Value Engineering. 
      
    In 1990, John began pursuing his MBA in Operations Management, where he was first introduced to the concept of Lean manufacturing, and this influenced the direction of his career. In 1996, he was encouraged by his Pratt & Whitney team to take Shainin Red X training, building on his Lean manufacturing efforts. This training proved to be a turning point in John’s career, igniting his passion for problem-solving and setting him on a path to becoming one of the industry’s most respected experts. 
      
    In 1998, John joined Shainin, where he has spent the last 25 years pursuing his passion for problem-solving. During his time here, John has developed innovative approaches to problem-solving, having received a US Patent for a problem-solving method. He also integrated function analysis into Shainin methods, seeding what would ultimately become Resilient Engineering.  
      
    Despite his busy schedule, John still finds time to pursue his hobbies, which include golfing, stand-up paddleboarding, and skeet shooting. He especially enjoys traveling with his wife and spending time with family, including his three grandsons. 
      
    Having the opportunity to work in a wide variety of industries, experiencing different cultures and meeting new and interesting people gives John the kind of job satisfaction that makes him grateful to be in this field of work. He truly enjoys creating meaningful relationships with his customers and inspiring ordinary engineers to become extraordinary problem solvers. 

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    Dorian Awards Criteria

    Team Project Awards

    This category of awards is for project teams who have demonstrated outstanding application of Shainin methodologies in solving complex problems within their company.

    To be considered for this award, the submission must meet the following criteria:

    • Speed and efficiency of the problem solved
    • Technical difficulty and complexity of the problem solved
    • Project impact and leverage across the organization
    • Creative use of Shainin technologies
    • Clarity of the project documentation