Get a grip on the Chaos...
Transform your Problem Solving Approach
Solve complex problems faster and more efficiently than you ever thought possible & create a sustainable problem-solving program with root cause training to keep your ROI growing
Is your problem keeping you up at night?
Need better ROI from your problem solving?
Finalists have been selected!
Dorian Awards 2023
It’s time to celebrate your problem solving successes! We’ve been reviewing your most impactful and innovative projects from this past year to win a 2023 Dorian Award.
Want to see who made it to the final round?

Missed Targets and Customer Complaints drain your business, your wallet, your employees, and your reputation









We Hear It All the Time...
...But it's not True
How many times have you heard “We’ve tried everything”? With complex products & processes come complex problems. The longer those problems go unsolved, the more “it can’t be solved” seems to be all you hear.
Stop wasting time, money, and energy on painful problems that seem to never truly go away. Stop arguing with customers or suppliers about whose fault it is. When you’re ready to fix the problem once and for all, we’re here to help solve it NOW!
With over 70 years of problem-solving experience & a proven root cause training process, we help solve your biggest problem & relieve the pressure coming from stakeholders. Ready to get it solved?
A Few of Our Partners in Problem Solving























Partnership in Solving Problems
& Root Cause Training
When your processes and products are affected by waste and quality problems, it not only hurts your bottom line—it hurts your customers too. Whether they’re internal customers (like your leadership or employees) or external customers, how you solve problems matters.
Refined while helping Fortune 500 companies solve their most critical, long-running problems, our process can help you solve problems faster with a methodical and empathetic hands-on approach. Let’s develop a partnership that truly supports your team.
Step 1
Get Acquainted
Step 2
Create a Partnership
We’ll solidify our partnership with a custom proposal and an agreement. Our partners often don’t want their business in the public eye. Our agreement encompasses both privacy and IP.
Step 3
Follow Our Strategy
Our experts guide your team to actual results. From programs geared toward root cause training to urgent problem solving needs, our strategy yields resolution for your toughest issues.
Step 4
Keep Customers Happy
Consistently Control the Chaos
Guide Your Team to Success with Root Cause Training
While urgent problems need immediate attention, they often aren’t the only problems. When the focus is on the fire, sub-standard workarounds can become commonplace. Your team is stretched thin and doing the best they can with inadequate resources. You’re all tired of losing sleep over the never-ending problem list. It’s time to make a change.
Are you ready to help them get more done? Solve problems faster and more efficiently? We provide the guidance and root cause training internal employees need to save millions of dollars, improve quality, and enhance brand loyalty.
Solving problems quickly and efficiently is all about the approach. Does your team need a different approach?

What Our Customers Say
Sometimes others can say it better than we can. Here’s what some of our partners in problem solving have to say.



Upcoming Events

Red X Apprentice Classes
In Red X Apprentice classes, students go through root cause training to learn strategies for finding the hidden causes that keep their systems from performing efficiently and effectively.
status: Contact us for 2023 Q1 Class Dates

Shainin Tech Series:
New Workshops
Throughout 2022, short workshops will be offered to dive deep into specialized topics not covered in standard Red X classes.
status: Contact Us For Details

Leaders in Problem Solving
The Leaders in Problem Solving Shainin newsletter comes out every quarter! Written with our RT5 and Master leaders in mind, this publication will strengthen your problem-solving capabilities.
status: Q1 Issue in Progress
Let's Begin Your Journey
You care about your customers and so do we. When you’re plagued by a problem that just won’t go away, it can have a lasting impact on your business.
We want you to feel empowered to solve your complex problems with ease and confidence. We’ll provide the guidance and root cause training to help you save money, improve quality, invest in your team, and enhance your customer relationships.