Get a grip on the chaos.
Transform your approach.

Solve complex problems with an innovative structure & refined simplicity that yields speed to resolution.

Unsolved Problems drain your team, your bottom line & your reputation

Sleepless nights and stressed out days don’t have to be your normal. You need a different approach.

Most companies live with unsolved problems. Are you tired of hearing “it can’t be solved” or “that’s just how it works”? Are you fed up with having a growing list of problems and a shrinking list of solutions?

There is another way. You can change it.

We Know.
We've been there.
We can help.

70+

years of problem-solving experience

472+

crisis problems resolved over the past decade

7555+

problem solvers developed and certified in the past 10 years

Problem Solving to Suit your Needs

Problem solving services to fit your application, industry, and team.

A problem solving partner you can rely on

Reduce and eliminate quality & process problems with an expert partner to guide you in solving the “unsolveable” problems.

01 | Get Acquainted

Each business is different & our recommendations for yours will be customized down to the last detail. As a global problem solving resource, we have problem solvers that understand and speak your language.

02 | Create Partnership

We’ll solidify our partnership with a custom proposal and an agreement. Our partners often don’t want their business in the public eye. Our agreement encompasses both privacy and IP.

03 | Follow our strategy

Our experts guide your team to actual results. From programs geared toward root cause training to urgent problem solving needs, our strategy yields rapid resolution for your toughest issues.

04 | Happy stakeholders

When you can solve tough problems consistently, everyone wants you on their team. You can breathe easy knowing that your team is equipped to handle anything.

Trusted by brands like

Solve complex problems fast!

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John Abrahamian

Executive VP - Problem Solving

John Abrahamian is a highly respected problem solver as well as an expert in the field of Lean manufacturing, with a career spanning over three decades. Throughout his career, John has become renowned for his innovative approach to problem-solving and his unwavering dedication to customer satisfaction. 
  
After receiving his BS in Mechanical Engineering from the University of Connecticut in 1985, John began his career as a design and development engineer at Pratt & Whitney. It was during this time that his interest in problem-solving first emerged. By 1994, John had become a Continuous Improvement Manager at the company. During his tenure, John led Pratt & Whitney’s efforts in Lean manufacturing and Value Engineering. 
  
In 1990, John began pursuing his MBA in Operations Management, where he was first introduced to the concept of Lean manufacturing, and this influenced the direction of his career. In 1996, he was encouraged by his Pratt & Whitney team to take Shainin Red X training, building on his Lean manufacturing efforts. This training proved to be a turning point in John’s career, igniting his passion for problem-solving and setting him on a path to becoming one of the industry’s most respected experts. 
  
In 1998, John joined Shainin, where he has spent the last 25 years pursuing his passion for problem-solving. During his time here, John has developed innovative approaches to problem-solving, having received a US Patent for a problem-solving method. He also integrated function analysis into Shainin methods, seeding what would ultimately become Resilient Engineering.  
  
Despite his busy schedule, John still finds time to pursue his hobbies, which include golfing, stand-up paddleboarding, and skeet shooting. He especially enjoys traveling with his wife and spending time with family, including his three grandsons. 
  
Having the opportunity to work in a wide variety of industries, experiencing different cultures and meeting new and interesting people gives John the kind of job satisfaction that makes him grateful to be in this field of work. He truly enjoys creating meaningful relationships with his customers and inspiring ordinary engineers to become extraordinary problem solvers.