Shainin Logo 2022 - Hexagon Logomark with embedded Pareto and Shainin Name with Red I

培训与认证

提高
问题解决的能力

问题解决培训、辅导和认证，帮助您快速解决更多问题

使用谢宁培训服务

在一个客户随时可以找到新供应商的商业环境中...

解决问题的能力至关重要

客户期望得到完美的产品，生产没有缺陷的高质量组件的压力越来越大。 无论您的团队是在设计新组件时希望无故障量产，还是对日常问题作出反应，他们都需要一个简化的方法来快速获得准确的答案。 

选择对团队来说最合理的道路。 

确定您的需求

最适合团队的培训取决于在产品生命周期中所处的位置。 每种方法都服务于问题解决过程中的不同部分。 

确定架构

一旦您知道需要哪种培训，我们会对项目架构和整合提出建议，帮助您最大限度地提高效率。 

培养您的团队

可以选择谢宁公开课或内训。 如果团队成员满足最低人数要求，我们非常乐意到您的指定地点完成培训、辅导和认证。

提高能力

构建能力

获得认可，而非谴责

帮助而非阻碍

妥善地解决了问题，客户向您寻求问题解决的帮助

快速高效

使用成熟的、结构化的方法论，比您想象中更快地解决问题。

节约资源

通过验证正确的样品，在不影响质量的情况下简化调查，节省时间和金钱。

沟通清晰

在组织中使用同样的问题解决语言，直奔主题。

...拥有一个有效的问题解决培训项目，就像一台运转顺畅的机器

开始对话

问题解决项目投资回报率

值得称道的投资回报率

Customer Return on Investment Graph showing ROI of 76:1 in year 4 of the Rolling Top 5 and Red X Program. Graph also shows Year 1-4 for the money saved by implementing those as well. Year 4 shows a savings of nearly $90million.

正如您的业务一样，任何有价值的东西都需要投入成本。 想知道您能从问题解决培训中获得多高的投资回报率吗？ 

我们的其中一个客户分享了合作前四年的投资回报率。 在第4年，他们的投资回报率达到1:76，节省了2.75亿美元。

您的问题解决项目投资回报率如何?

启动投资回报率

目标明确的培训

成为问题解决大师

掌握解决问题的方法需要实践和敬业钻研。 我们的培训课程精心设计，帮助您的团队和组织成为解决问题的高手。

培训-实践-认证

培训路径

我们的主要课程要求完成 “培训-实践-认证 “这三个部分。 为了从课程中获得最大收益，我们协助客户选择合适的项目分配给团队。 参加完课程后，每个团队或候选人都会在谢宁顾问的帮助下，完成指定项目。 完成培训课程和项目后，每个团队成员都有机会获得认证。 此架构可以让您的团队学习方法，在真实的应用场景和正确的指导下进行实践，并验证他们是否掌握了所学知识，从而能继续为组织解决问题。

参加培训

完成一个项目

通过认证

Apprentice - Journeyman - Master

培训路径

Shainin Apprentice Digital Badge Mockup

Apprentice

Shainin Journeyman Digital Badge Mockup

Journeyman

Shainin Master Digital Badge Mockup

Master

成为一个大师需要练习，并且是大量的练习。 但是当谈到成为谢宁Master时，我们要培养的不仅仅是问题解决者，而且是问题解决的教练。 能够帮助他人有效且高效地完成项目。 要成为Master，必须完成所有三个级别的认证：Apprentice ，Journeyman以及 Master。 每个级别都需要至少参加一次课程，至少完成一个项目，并通过谢宁顾问的认证审核。 在组织中拥有一位Master，您的团队不仅能快速解决复杂问题，且能使解决问题的效果倍增。

Red X - TransaXional - Resilient Engineering - Rolling Top 5

问题解决的不同策略

掌握问解决方法是企业多领域的必备技能。 我们的每一个问题解决策略都有特定的应用场景。 我们的方法可用于：

根据您当前的需求和未来的目标，这些策略中的一个或全部可能是您一直在寻找的问题解决工具。

采用变革性方法更快、更高效地解决问题

从战略角度出发，改变问题解决方式

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准备好解决问题了吗？

我们很高兴听到肯定的答案！

既然您了解我们所谈论主题的价值，您应当知道我们对合作伙伴也是认真选择的。 我们并非与所有人合作。 

我们与重视投资其业务和团队的组织合作。 我们希望帮助您建立一个问题解决项目，不让任何团队成员置身事外。 

我们在全球多个国家提供问题解决培训，但每年提供的数量有限。 我们来看看哪些时间最适合您的团队。 如果您有兴趣建立一个完整的问题解决项目，我们聊聊到您的公司进行培训。 

如果您有兴趣聊聊，确定开展合作的方式，我们随时做好准备…

…准备聊聊…

在世界的任何地方。 

开始对话

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John Doe

了解更多关于我们的变革性策略和方法

形式上简单，但其本质在统计学意义上是严谨的

Red X问题解决

快速解决原因隐藏的技术问题，且避免再次出现

Red X - 被动问题解决

弹性设计与开发

在技术失效发生之前就加以预防

弹性设计与开发 - 主动问题预防

Transaxional问题解决

解决流程问题，而不是指责推诿

TransaXional - 精简商业流程

Rolling top 5领导力

选择并支持高影响力的项目，最大化问题解决投资回报率

用RT5进行组织

Red X问题解决

通过汇聚到隐藏的原因，快速解决复杂的技术问题

Red X - 被动问题解决

弹性设计与开发

在产品量产之前，暴露并解决高风险问题。

弹性设计与开发 - 主动问题预防

Transaxional问题解决

发现业务流程失效的根源，而不是指责推诿

TransaXional - 精简商业流程

Rolling top 5领导力

通过构建能力和文化，最大限度地提高问题解决的投资回报率

用RT5进行组织

创新的架构和精炼的简洁性，产生了快速的解决方法

让我们的专职问题解决团队帮助提高您解决问题的能力。 今天就联系我们，一起合作吧!

开始
Shainin Logomark - Grey hexagon with 5 piece pareto chart inside it. Farthest right bar in red, second bar in light grey, remaining bars in white.

问题已解决。

结果已交付。

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服务

资源

法律

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Pete Shainin

Chairman

Pete Shainin is a highly qualified and experienced mechanical engineer with over 57 years of experience in engineering, 39 of which he has spent at Shainin. He earned his Mechanical Engineering degree from Stevens Institute of Technology in 1966 and became a Professional Engineer in Washington State in 1970. 

Pete’s career began at Pratt & Whitney Aircraft, where he worked as a Quality Control Engineering Assistant and a Product Development Engineering Assistant. He then moved on to Marine Construction & Design, where he worked as a Marine Deck Machinery Design Engineer. Pete also worked at Standard Screw as an Engineering Assistant to Vernon Roosa, inventor of the Roosamaster Diesel Injector System, before becoming a Marine Deck Machinery Sales Engineer at Skagit Corp. 

After many years of working in the family business and taking on more leadership roles, Pete became CEO of Shainin LLC and eventually transitioned to the role of Chairman in 2010, where he currently serves. 

Throughout his career, Pete has achieved many successes, including building and leading teams that created the Shainin worldwide engineering business starting with his father’s work as a single individual. This is mirrored in his passion for sailing, where he led a crew of eight to victory in the challenging 2300-mile race from Victoria, British Columbia to Maui, Hawaii, in 2006. 

Just like in business, sailing requires teamwork, strategy, and dedication. Pete’s ability to bring his team together and lead them to success in the face of adversity is a testament to his leadership skills both on and off the water. What sets Pete apart is his love of building successful teams and his humility. 

Outside of work, Pete enjoys designing and building mechanisms to solve specific problems, and sailing. His dedication and commitment to excellence have brought him success in all aspects of his life, whether it’s in the boardroom or on the deck of a sailboat.

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Gina Rozak

General Counsel

Gina Rozak is our General Counsel at Shainin. With over a decade of legal expertise, Gina understands the importance of building strong relationships with our customers, ensuring that they’re successful with implementing Shainin methodology while protecting the interests of all parties.

Gina holds a Bachelor of Science degree from Central Michigan University and attended law school, receiving her Juris Doctorate degree from Thomas M. Cooley in Lansing, Michigan. She’s licensed to practice law in Michigan and was admitted to practice in the Eastern District of Michigan Federal Court. With years of experience under her belt, Gina has developed ongoing relationships with our customers, providing her with valuable insights into the legal challenges that businesses like yours face. 

When she’s not working, Gina loves to spend time with her family, bake delicious treats, and keep fit by running. Her weekends are usually filled with getting kids around to their different activities and sometimes she gets to relax by indulging in TV shows ranging from historical fiction to reality, to the many fascinating subjects on the History Channel. 

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Diane Schwarzkopf

Chief Financial Officer/Global Controller

Diane Schwarzkopf has been with Shainin since July 2016. Despite starting her career with a focus on Programming/Computer Science and later shifting to an Accounting degree, Diane never anticipated she’d be working for a global organization. Today, she navigates the significant complexities of her role as Global Controller with aplomb, leveraging a diverse knowledge base built on years of experience across various industries.   

Diane’s leadership style is characterized by a commitment to accuracy, collaboration, and responsiveness. Recognizing the importance of these attributes in her field, she strives to create an environment where management and staff feel heard and supported, and her direct reports are afforded ample opportunities for professional growth. She tackles challenges head-on while her forward-thinking approach in anticipating needs is instrumental in the smooth running of Shainin’s global operations. 

Beyond her professional life, Diane is a passionate reader, immersing herself in a variety of genres ranging from suspense and mystery to neuro-linguistic programming and leadership books. She also indulges in crafting activities, particularly knitting and crocheting. Diane and her husband relish outdoor activities, including kayaking and running. She is mother to two adult children and a genuine pet lover who dotes on her cats, Sophie and Ivan, and Truda, her energetic Doberman. 

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Tom Smith

Director of Business Development

Tom Smith is the Director of Business Development at Shainin with over 20 years of experience in leadership roles in aerospace manufacturing, operations, engineering, and logistics. 
 
Having been directly responsible for the P&L of multi-site manufacturing businesses with revenues ranging from $20M to $350M+, Tom has championed many iterations of strategically focused Shainin problem solving efforts.  Tom’s ability to quickly assimilate problem solving into operations and engineering functions has proven to be valuable and effective in driving immediate and sustained bottom line improvement. 
 
After calling on Shainin multiple times as a satisfied client throughout his career, Tom decided to join the Shainin team directly in 2019.  His uniquely qualified background and experience have been a source of keen insight and understanding into the needs of Shainin’s customers. 
 
Tom is a certified Shainin RT5 leader and Red-X Journeyman, as well as a Six Sigma Plus Blackbelt, with a deep understanding of OpEx, Lean, Six Sigma, and Red-X problem-solving methods.  He holds a Bachelor of Science in Mechanical Engineering and a Masters of Manufacturing Management, both from The Pennsylvania State University.  Tom is passionate about helping clients achieve their goals by fostering a culture of trust, continuous improvement, and teamwork. 

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Esther Fondermann

Technical Director, Shainin GmbH

Esther Fondermann is a highly accomplished technical leader with over a decade of experience. She currently serves as the Technical Director at Shainin GmbH, where she oversees the technical aspects of the company’s services, leads teams of engineers and technicians, and ensures compliance with industry standards and regulations. 

Esther’s drive towards excellence is evident in her ability to find the root cause of complex problems and implement effective solutions. Her commitment to delivering optimal customer experiences has earned her a well-deserved reputation for exceptional performance. She was introduced to the Shainin Red X methodology during her time at Mercedes, where she worked in different positions such as Quality Engineer in engine production, Master Black Belt in Vehicle Development, Manager of the Program Management Department, and as an Executive Assistant to the Vice President. Esther has extensive manufacturing, engineering, quality management and new product launch experience within the automotive and aerospace industries.  

At the age of 29, Esther earned her Six Sigma Master Black Belt certification, which was preceded by achieving her Red X Master certification. She was impressed by the Shainin methodology’s effectiveness in solving complex problems and improving quality, and she later joined Shainin GmbH to continue her commitment to quality engineering and continuous improvement.  

Esther’s career at Shainin GmbH began in 2012 when she joined as a Senior Technical Consultant, where she further honed her analytical skills to solve complex technical problems. She was quickly recognized for her abilities and was promoted to Technical Manager in 2016. In 2018, she was further promoted to Technical Manager for Europe and Delivery Lead for the D-A-CH region, where she continued to excel in her leadership role. Most recently, Esther was promoted to Technical Director and Member of the Board of Management Shainin GmbH in January 2019. 

Through her success as a former professional field hockey player, Esther has demonstrated her relentless pursuit of superior performance. She played over ten years in the 1st German Hockey League and for the German Hockey National Team. Her experience as an athlete and captain has contributed to her skills in teamwork, leadership, and handling pressure, all of which have been valuable assets in her career. 

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Sergio Lizarraga

Gm Mexico, Technical Dir. Latin America

Sergio serves as our General Manager in Mexico and Technical Director of Latin America with over three decades of experience in manufacturing and engineering. For the past 25 years, Sergio has been using the Shainin methodology to help companies solve complex problems, with a proven track record of success. 

Sergio’s qualifications include a BS in Electronics and Communications Engineering, a Master’s in IT Management, and a Red X Master certification. He has worked in a wide range of industries, including automotive assembly, automotive components, electronics, foundry, mechanical equipment, chemical products, and medical products. 

But what sets Sergio apart is his passion for teaching and coaching. He has traveled to different countries, including Mexico, the USA, Spain, Brazil, Argentina, and Portugal, to teach and coach the Shainin methodology. Additionally, he is a Master Practitioner in Neuro-Linguistic Programming. 

Sergio is known for his charismatic personality and his ability to inspire others. He enjoys playing guitar, spending time with his dogs, and reading in his free time, and is always looking to expand his knowledge and learn new things. 

Sergio’s wealth of experience, dedication to problem-solving, and passion for teaching make him an invaluable asset to any team. Whether you’re looking to tackle a complex manufacturing challenge or improve your team’s problem-solving skills, Sergio has the expertise and drive to help you achieve your goals. 

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Constantin Berg

VP of Operations

Constantin Berg is the Vice President and Managing Director for Shainin’s European division. A graduate of the Technical University of Munich with a diploma in technology and management-based business administration, Constantin began his career at Linde gas and oil company where he first became acquainted with Shainin. 
  
Joining Shainin’s European division as a consultant in 2011, Constantin trained extensively with Richard Shainin learning Red X Methodology. Over the next 9 years he rose through the ranks, eventually becoming VP of Operations, where he led the effort to restructure the division, which emerged stronger than ever before. 
  
Constantin’s success earned him the role of Managing Director for Germany, India, and China. His dedication to the company and its vision of healthy growth into new regions has been crucial in shaping the division’s success. 
  
Beyond his professional achievements, Constantin is a devoted family man, a loving father, and husband. He enjoys spending time with his family, gardening, playing soccer in a recreational league, and reading non-fiction books on business, and biographies. 
  
Constantin is also passionate about making a positive impact on the world. He envisions partnering with corporations to help with environmental causes and supporting health organizations in researching root causes of disease. His desire to make the world a better place is inspiring to all who know and work with him.  

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John Abrahamian

Executive VP - Problem Solving

John Abrahamian is a highly respected problem solver as well as an expert in the field of Lean manufacturing, with a career spanning over three decades. Throughout his career, John has become renowned for his innovative approach to problem-solving and his unwavering dedication to customer satisfaction. 
  
After receiving his BS in Mechanical Engineering from the University of Connecticut in 1985, John began his career as a design and development engineer at Pratt & Whitney. It was during this time that his interest in problem-solving first emerged. By 1994, John had become a Continuous Improvement Manager at the company. During his tenure, John led Pratt & Whitney’s efforts in Lean manufacturing and Value Engineering. 
  
In 1990, John began pursuing his MBA in Operations Management, where he was first introduced to the concept of Lean manufacturing, and this influenced the direction of his career. In 1996, he was encouraged by his Pratt & Whitney team to take Shainin Red X training, building on his Lean manufacturing efforts. This training proved to be a turning point in John’s career, igniting his passion for problem-solving and setting him on a path to becoming one of the industry’s most respected experts. 
  
In 1998, John joined Shainin, where he has spent the last 25 years pursuing his passion for problem-solving. During his time here, John has developed innovative approaches to problem-solving, having received a US Patent for a problem-solving method. He also integrated function analysis into Shainin methods, seeding what would ultimately become Resilient Engineering.  
  
Despite his busy schedule, John still finds time to pursue his hobbies, which include golfing, stand-up paddleboarding, and skeet shooting. He especially enjoys traveling with his wife and spending time with family, including his three grandsons. 
  
Having the opportunity to work in a wide variety of industries, experiencing different cultures and meeting new and interesting people gives John the kind of job satisfaction that makes him grateful to be in this field of work. He truly enjoys creating meaningful relationships with his customers and inspiring ordinary engineers to become extraordinary problem solvers. 

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Richard Shainin

Executive VP - Training services

With over five decades of experience in engineering, operations, marketing, and sales, Richard is a seasoned professional in the field of quality engineering and problem-solving. 
  
A prolific author and lecturer, Richard has published papers in Quality Engineering and Six Sigma Forum and authored the “Multi-Vari Charts” chapter for the Encyclopedia of Statistics in Quality and Reliability. He is a frequent speaker at quality conferences, including the ASQ World Conference, where he shares his insights on solving complex problems. 
  
Richard has received numerous accolades throughout his career, including being named the 2014 Quality Leader of the Year by the ASQ Automotive Division, and the Cecil C. Craig Lifetime Award from ASQ in 2019, in recognition of his publications. 
  
Prior to joining the company in 1991, Richard led high-performance teams at AT&T, where he gained extensive experience in engineering, operations, marketing, and sales. Today, he continues to guide class development and delivery, working closely with customer leaders to develop and implement more effective organizations for solving complex problems. 
  
With a Bachelor of Engineering degree from Stevens Institute of Technology and an MBA from American University, Richard is a graduate of the AT&T Management Development Program. He has trained thousands of engineers and executives in technical problem-solving skills and leadership skills, solving complex technical problems in castings, electro-mechanical systems, electronics, and assemblies across industries ranging from Automotive, Aerospace, and Consumer Electronics. 
  
Richard’s expertise in problem-solving and leadership makes him an asset to the field of quality engineering, and his contributions continue to inspire professionals worldwide. 

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Craig Hysong

President & CEO

Craig Hysong is a problem-solving expert who has spent his career transforming how companies approach problems. As the President and CEO of Shainin, Craig places the customer at the center of everything he does and is 100% focused on customer satisfaction. 

With over 24 years of experience at Shainin and 13 years of experience at General Motors and ITT Automotive, Craig is a leader in his field. He holds a Bachelor of Science in Electrical Engineering from the Pennsylvania State University and a Master of Science in Manufacturing Systems Engineering from Lehigh University, where he attended as a General Motors Fellow. Craig is a licensed professional engineer and an American Society for Quality (ASQ) certified Quality Engineer, Reliability Engineer, Quality Auditor, and Manager of Quality & Organizational Excellence.

Craig’s commitment to his work and his customers is unparalleled. He has diversified Shainin’s customer base, implemented a standard sales process, and is working towards establishing the company as the global benchmark in problem-solving. Craig was the recipient of the 2017 Dorian Shainin Medal from ASQ, which recognized him for the development of an innovative conflict detection method. Additionally, his creativity in problem-solving has resulted in four US Patents.

Outside of work, Craig enjoys playing ice hockey, cross country skiing, bicycling, running, and water skiing. He also enjoys working on personal projects around the house and on his cars.

Craig’s passion for problem-solving, exceptional leadership skills, and dedication to customer satisfaction, combined with his down-to-earth and relatable personality, make him an invaluable asset to Shainin and the companies that seek our services.

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翻译中

亲爱的游客们

我们目前正在翻译我们的网站，以便更好地服务于我们多样化的用户群体。 某些部分可能还没有您喜欢的语言版本。 感谢您的耐心等待，如有任何问题或疑虑，请随时联系我们的团队。

感谢您的支持。
Shainin

Dorian 奖励标准

年度Red X Master 奖励标准

年度大师奖授予那些在组织内使用谢宁技术提高解决问题影响力的领导者。

要获得该奖项，提交的内容必须满足以下条件：

  • 运用领导力技能扩大Red X技术在组织内的影响。
  • 成果包括对改善业务绩效产生重大影响的已完成项目。
  • 辅导获取认证的候选人数量。

Dorian 奖励标准

卓越Rolling Top 5 管理者奖

Rolling Top 5 奖颁发给在其组织内使用谢宁技术提高解决问题影响力的领导者。

要获得该奖项，提交的内容必须满足以下条件：

  • 展现出有力的引导、条理清晰的架构和对动态问题解决文化的有效指导。
  • 定期进行审查，确保快速有效地解决关键项目。
  • 鼓励主要供应商和客户通过使用谢宁方法并推广结果，共同解决问题。
  • 积极认可并奖励在问题解决方面的优异表现
  • 成功完成的项目和认证数量

Dorian 奖励标准

团队项目奖

此类奖项颁发给在解决公司内部复杂问题方面表现出色的谢宁方法论的项目团队。

要获得该奖项，提交的内容必须满足以下条件：

  • 所解决问题的速度和效率
  • 所解决问题的技术难度和复杂程度
  • 项目在组织内的影响力和推广
  • 谢宁技术的创新应用
  • 项目文档的清晰程度

Dorian 奖励标准

公司奖

此类奖项适用于在设施、部门、地区或公司内成功开发 Red X 计划并且可以展示基于该开发的有影响力的改进的公司。

要获得该奖项，提交的内容必须满足以下条件：

  • 展现谢宁技术的影响力，显著改善了关键业务指标。
  • 示例包括：减少报废、提高良率和产量、减少保修、避免现场失效以及其他节省成本的技术解决方案。
  • 成功实现了新项目或产品的量产