Shainin Logo 2022 - Hexagon Logomark with embedded Pareto and Shainin Name with Red I

关于谢宁

别再迷茫。 开始解决问题。 并且精通于此。

与一个能让您达成目标的团队合作

问题解决不应该变成您为客户提供服务的阻碍。

现实场景中， 从利益相关者处听到 “我们要去找另一个供应商 “或 “我们出现太多失效了”，这绝不是好消息。

因为无论客户多么喜欢你，
反复出现的失效和问题不能被忽视。

而这正是
我们可以介入的节点…

您需要转变。 我们用不同的方式做事，为您带来更佳结果。

我们是Shainin

转变
您解决问题的方式。

Dorain Shainin smiling for a photo in black and white

建立一个解决问题的公司并不是最初的目标。 但在多年帮助全球各地的企业获得更好的产品质量、更少的缺陷和更高的可靠性之后，多利安▪谢宁(Dorian Shainin)将他帮助别人的方法正式变成了：

简单且强大的问题解决工具

适用于任何企业

且不受
行业局限

多年来，

我们已经帮助多个行业的企业解决了他们长期存在的质量问题以及商业流程问题。

博世和飞利浦等企业与我们合作开展问题解决项目，将他们的团队培养成问题解决专家。

对于一个从一人开始的团队来说，我们很自豪能帮助企业将他们解决问题的方式转变为一台速度惊人的高效解决机器。

Dorian Shainin discussing the Shainin Method in an interview
John Abrahamian on the production floor at a client having a conversation about a complex problem

我们不同的方法

形式简单

我们相信问题解决的工具不应当仅限于统计学硕士使用。 我们的流程和工具经过了精炼和打磨，使其对您团队中的每个人来说都易于使用。

聚焦

解决复杂的问题需要聚焦。 我们充分定义问题，然后再介入。 我们主要关注的是导致具体痛点的问题根源。

Y→X

您不必知道导致差异的所有原因，只需知道其中最重要的。 我们从结果着手，汇聚到根本原因，而非反其道行之。 它有效且快速。

以不同的方式行事

专注于重要的事情

许多公司一直存在未解决的问题。 但他们不必如此。 客户的挑战有时会让我们思索整天。

我们相信，只要有合适的团队和恰当的工具，每个问题都可以解决。 从数十年的创新到聘用合适的团队，我们已经拥有工具和团队的完美组合，可以真正改变组织解决其最关键问题的方式。

一个创新者的团队

用创新的方法使生活更轻松

谢宁团队的动力来自于帮助解决问题的需要。 我们在世界上一些最复杂的行业工作。 再加上作为财富100强公司和大批量制造商的首选问题解决合作伙伴，敦促我们每天都在创新，让生活更轻松。

我们团队受到合作伙伴带来的新挑战的启发，并不断努力创造简单而有效的解决方案和工具，为他们提供最佳服务。

我们每天都能学到新的东西，并帮助客户重新获得对运营和团队的信心。 我们认为没有比这更好的方式来使用我们的技能。

Three problem solvers discussing and examining an automotive cover
有兴趣加入我们的团队吗？
职业生涯

认识管理层

Craig Hysong Headshot
总裁兼首席执行官
克雷格▪海松(Craig Hysong)

查看简历 >

John Abrahamian Headshot
执行副总裁（技术和IT）
约翰▪亚伯拉罕(John Abrahamian)

查看简历 >

Dick Shainin Headshot
执行副总裁（培训和营销）
迪克▪谢宁(Dick Shainin)

查看简历 >

Constantin Berg Headshot
运营副总裁
康斯坦丁▪伯格(Constantin Berg)

查看简历 >

Picture Placeholder - Currently off training the problem solvers of tomorrow
总经理（拉丁美洲）
塞尔吉奥▪利扎拉加(Sergio Lizarraga)

查看简历 >

Picture Placeholder - Currently assigned to an urgent problem solving engagement
技术总监
埃斯特▪冯德曼(Esther Fondermann)

查看简历 >

Image Placeholder - Currentlly busy improving products & services around the world
业务发展总监
汤姆▪史密斯(Tom Smith)

查看简历 >

Image Placeholder - Currentlly busy improving products & services around the world
首席财务官
戴安▪施瓦茨蔻普芙(Diane Schwarzkopf)

查看简历 >

Gina Rozak Headshot
总法律顾问
吉娜▪罗萨克(Gina Rozak)

查看简历 >

Pete Shainin Headshot
主席
皮特▪谢宁(Pete Shainin)

查看简历 >

不会失去联络

全球资源

我们不会失去联络。 您可以联系到我们的全球专家网络，这些专家会将知识和专业技能集中在与您相关的问题上。

谢宁将全球资源与本地特点相结合。 在大多数地方，我们的团队不仅会和您使用同样的语言，并且了解当地习俗和业务运作的方式。

Greyscale map of Shainin Worldwide locations
Seattle skyline at night in a hexagon frame
美国 - 华盛顿州，西雅图市

这是测试文本，单击 “编辑” 按钮更改此文本。

Detroit Skyline in the daytime in a hexagon shaped frame
美国 - 密歇根州，底特律市

这是测试文本，单击 “编辑” 按钮更改此文本。

Sao Paulo Skyline in the daytime in a hexagon shaped frame
巴西，圣保罗

这是测试文本，单击 “编辑” 按钮更改此文本。

Munich Skyline in the daytime in a hexagon shaped frame
德国，慕尼黑

这是测试文本，单击 “编辑” 按钮更改此文本。

Pune Skyline in the daytime in a hexagon shaped frame
印度，浦那

这是测试文本，单击 “编辑” 按钮更改此文本。

Shanghai Skyline in the daytime
中国，上海

这是测试文本，单击 “编辑” 按钮更改此文本。

复杂的问题需要创新

我们数十年的创新回顾

经过几十年的创新，我们已经开发出了统计学意义上严谨、工具使用简化的理想组合，从而创造一种变革性的问题解决方法。

Examining Parts

“与零件对话”
与零件对话可以避免猜测什么可能是错误的，并提供一种结构化的、严谨的方法，让您以更有效的方式找到真正的“罪魁祸首”。
类别：复杂技术问题解决
Light Graphs over Red Background

服务监控

 
服务监控是一种在新产品投入实际服务时，发现危险失效模式的方法。 服务监控的目的是为了补充实验室的测试，预测未曾预期的环境压力。 这可以使严重问题在影响客户之前暴露出来。
类别：产品开发与可靠性
Large 3D Serif Red X

Red X 原理

 
当您遇到一个根本原因隐藏的挑战性问题，本能往往是仔细研究导致此问题的每一个潜在因素。 但是，Red X 原理使您能够汇聚到导致最大变差的单一原因，使您能够快速识别并理解问题。
类别：复杂技术问题解决
Multiple mechanical components laid on table neatly

组件搜索

 
组件搜索的诞生源于飞机液压系统的一个严重问题。 此项技术能区分出系统中导致变差的组件。 这是一种高度规范化、结构化的方法，用户能够快速区分问题是来自装配过程还是零件，从而精确指出哪些零件造成了差异。
类别：复杂技术问题解决
Apollo 13 Command Module post mission

过应力探测试验

 
过应力探测试验是多利安为支持格鲁曼公司(Grumman)在阿波罗计划中开发登月舱而研发的一种方法。 美国国家航空航天局(NASA)要求登月舱的可靠性达到99.99%，亦即每10000次任务中仅有1次失败。 在可靠性领域，真正有意义的是满足置信水平的可靠性预测能力。 通过过应力探测试验，多利安可以90%的置信水平，达到99.99%的可靠性，这为他赢得了合同。 在阿波罗计划中，登月舱100%可靠。 事实上，在阿波罗13号中，服务舱爆炸了，指挥舱也损坏了。 由于登月舱的完全可靠，宇航员最终获救。 简而言之，本试验可以帮助用户识别他们无法预料的失效模式。
类别：产品开发与可靠性
Graph of data outside of limits

公差定义图

 
公差定义图是一种图形技术，工程师能为与客户实际经验有关的Red X创建公差。 大多数为制造而创建的公差是基于设计工程师的主观判断；然而，此项技术能让工程师创建实际的公差，从而使产品的性能符合客户的期望。
类别：过程管理与控制
Typewriter vs computer

B vs C

 
此种简单、快速的统计试验可以确定一个新的设计或方法是否优于目前的。 本试验可以用极小的样本量完成，可以用来测试制造问题中的潜在解决方案。
类别：验证试验
Measurement Method: Calipers with parts sitting on a technical drawing

Isoplot

 
此项图形技术能让工程师评估测量系统的稳定性。 这有助于他们看到关键的差异，并确定有多少变差是由于测量变差造成的，有多少是来自于零件本身。
类别：复杂技术问题解决
Red Question mark piled on top of black question marks

变量搜索

 
有多个因子时，客户可以使用变量搜索，而无需采用部分因子试验。 它还可以在没有混杂的情况下用四个以上的因子完成设计的试验。
类别：复杂技术问题解决

Two red puzzle pieces being compared成双对比

使用成双对比，可以识别导致差异的特定尺寸特征或因素，使其成为识别Red X的具体工具。它能引导客户找到最终答案。

类别：复杂技术问题解决
Man holding domino with effectiveness on it and inserting it into his process dominos

Rolling Top 5

 
Rolling Top 5是一个系统，为问题解决团队的领导角色提供架构和准则。 更妙的是，它放大了问题解决项目的影响力，至少能使项目的投资回报率翻一番!
类别：高管辅导
Part being Measured

公差椭圆
公差椭圆能让用户同时创建两个输入的公差，称为Red X和强Pink X。它也能让用户创建两个由客户识别的重要输入，在选择重要输入方面更加灵活。
类别：过程管理与控制
Strategy spelled on yellow blocks

FACTUAL
每个问题解决方法都需要一个路线图。 对于Red X而言，FACTUAL作为找到和控制Red X的架构，在最重要的时候引导用户找到复杂技术问题的隐藏原因。
类别：复杂技术问题解决
Process Improvement chalk board Graphic

TransaXional策略

 
技术问题解决与商业流程问题解决不可一概而论。 技术问题受到物理学约束，但商业流程并非如此。 我们协助客户解决商业流程问题的过程一开始只是一个单一的客户挑战，但我们发现我们热衷于此。 TransaXional方法随之诞生，这是一个解决商业流程问题的固定路线图。
类别：商业流程改进与优化
Blank problem solving Function model

功能模型

 
功能模型是对一个系统的功能基础描述，从而确定其真正的运作模式。 这种从Y到X的方法帮助用户了解流程的实际运作方式，这为正在完善的流程提供了一个稳健的框架。
类别：产品开发与可靠性
Red Strategy line through maze

策略图

 
策略图是一个记录系统架构的工具。 这能让问题解决者可以选择最有效的策略，有助于用户准确地规划出他们在测试系统方面的工作重点。
类别：复杂技术问题解决
Strategy spelled on yellow blocks

DETAIL

 
每一种问题解决方法都需要一个路线图。 对于TransaXional而言，DETAIL作为解决商业流程问题的架构，帮助问题解决者准确地找出重大问题的隐藏原因。
类别：商业流程改进与优化
Product Design and Launch strategy session

弹性工程
此体系是新工艺和产品开发的理想选择。 它为用户提供了有限数量的、必须正确才能使系统正常运转的功能，这有助于公司实现无故障的产品量产。
类别：产品开发与可靠性
Red Question Mark on top of other question marks

NTF或未发现问题

 
该问题解决方法是为了应对那些以前答案是 “NTF “或“没有发现问题”的问题。 它能使用户在看似没有问题存在的情况下解决具有挑战性的问题。
类别：产品开发与可靠性
Handdrawn decision tree

纠正措施树形图
当Red X超出制造商的控制范围时，这是一种行之有效的记录所需结构化创新的方法。 当外部能量导致失效时，纠正措施树形图能帮助用户发现有哪些选择来弥补存在的问题。
类别：复杂技术问题解决
Examining Parts

“与零件对话”
与零件对话可以避免猜测什么可能是错误的，并提供一种结构化的、严谨的方法，让您以更有效的方式找到真正的“罪魁祸首”。
类别：复杂技术问题解决
Light Graphs over Red Background

服务监控
服务监控是一种在新产品投入实际服务时，发现危险失效模式的方法。 服务监控的目的是为了补充实验室的测试，预测未曾预期的环境压力。 这可以使严重问题在影响客户之前暴露出来。
类别：产品开发与可靠性
Large 3D Serif Red X

Red X 原理
当您遇到一个根本原因隐藏的挑战性问题，本能往往是仔细研究导致此问题的每一个潜在因素。 但是，Red X 原理使您能够汇聚到导致最大变差的单一原因，使您能够快速识别并理解问题。
类别：复杂技术问题解决
Multiple mechanical components laid on table neatly

组件搜索
组件搜索的诞生源于飞机液压系统的一个严重问题。 此项技术能区分出系统中导致变差的组件。 这是一种高度规范化、结构化的方法，用户能够快速区分问题是来自装配过程还是零件，从而精确指出哪些零件造成了差异。
类别：复杂技术问题解决
Apollo 13 Command Module post mission

过应力探测试验
过应力探测试验是多利安为支持格鲁曼公司(Grumman)在阿波罗计划中开发登月舱而研发的一种方法。 美国国家航空航天局(NASA)要求登月舱的可靠性达到99.99%，亦即每10000次任务中仅有1次失败。 在可靠性领域，真正有意义的是满足置信水平的可靠性预测能力。 通过过应力探测试验，多利安可以90%的置信水平，达到99.99%的可靠性，这为他赢得了合同。 在阿波罗计划中，登月舱是100%可靠的。 事实上，在阿波罗13号中，服务舱爆炸了，指挥舱也损坏了。 由于登月舱的完全可靠，宇航员最终获救。 简而言之，本试验可以帮助用户识别他们无法预料的失效模式。
类别：产品开发与可靠性
Graph of data outside of limits

公差定义图

 
公差定义图是一种图形技术，工程师能为与客户实际经验有关的Red X创建公差。 大多数为制造而创建的公差是基于设计工程师的主观判断；然而，此项技术能让工程师创建实际的公差，从而使产品的性能符合客户的期望。
类别：过程管理与控制
Typewriter vs computer

B vs C

 
此种简单、快速的统计试验可以确定一个新的设计或方法是否优于目前的。 本试验可以用极小的样本量完成，可以用来测试制造问题中的潜在解决方案。
类别：验证试验
Measurement Method: Calipers with parts sitting on a technical drawing

Isoplot

 
此项图形技术能让工程师评估测量系统的稳定性。 这有助于他们看到关键的差异，并确定有多少变差是由于测量变差造成的，有多少是来自于零件本身。
类别：复杂技术问题解决
Red Question mark piled on top of black question marks

变量搜索

 
有多个因子时，客户可以使用变量搜索，而无需采用部分因子试验。 它还可以在没有混杂的情况下用四个以上的因子完成设计的试验。
类别：复杂技术问题解决
Two red puzzle pieces being compared

成双对比

使用成双对比，可以识别导致差异的特定尺寸特征或因素，使其成为识别Red X的具体工具。它能引导客户找到最终答案。
类别：复杂技术问题解决
Man holding domino with effectiveness on it and inserting it into his process dominos

Rolling Top 5
Rolling Top 5是一个系统，为问题解决团队的领导角色提供架构和准则。 更妙的是，它放大了问题解决项目的影响力，至少能使项目的投资回报率翻一番!
类别：高管辅导
Part being Measured

公差椭圆
公差椭圆能让用户同时创建两个输入的公差，称为Red X和强Pink X。它也能让用户创建两个由客户识别的重要输入，在选择重要输入方面更加灵活。
类别：过程管理与控制
Strategy spelled on yellow blocks

FACTUAL
每个问题解决方法都需要一个路线图。 对于Red X而言，FACTUAL作为找到和控制Red X的架构，在最重要的时候引导用户找到复杂技术问题的隐藏原因。
类别：复杂技术问题解决
Process Improvement chalk board Graphic

TransaXional策略

 
技术问题解决与商业流程问题解决不可一概而论。 技术问题受到物理学约束，但商业流程并非如此。 我们协助客户解决商业流程问题的过程一开始只是一个单一的客户挑战，但我们发现我们热衷于此。 TransaXional方法随之诞生，这是一个解决商业流程问题的固定路线图。
类别：商业流程改进与优化
Blank problem solving Function model

功能模型

 
功能模型是对一个系统的功能基础描述，从而确定其真正的运作模式。 这种从Y到X的方法帮助用户了解流程的实际运作方式，这为正在完善的流程提供了一个稳健的框架。
类别：产品开发与可靠性
Red Strategy line through maze

策略图

 
策略图是一个记录系统架构的工具。 这能让问题解决者可以选择最有效的策略，有助于用户准确地规划出他们在测试系统方面的工作重点。
类别：复杂技术问题解决
Strategy spelled on yellow blocks

DETAIL

 
每一种问题解决方法都需要一个路线图。 对于TransaXional而言，DETAIL作为解决商业流程问题的架构，帮助问题解决者准确地找出重大问题的隐藏原因。
类别：商业流程改进与优化
Product Design and Launch strategy session

弹性工程
该体系是新工艺和产品开发的理想选择。 它为用户提供了有限数量的、必须正确才能使系统正常运转的功能，这有助于公司实现无故障的产品量产。
类别：产品开发与可靠性
Red Question Mark on top of other question marks

NTF或未发现问题

 
该问题解决方法是为了应对那些以前答案是 "NTF "或“没有发现问题”的问题。 它能使用户在看似没有问题存在的情况下解决具有挑战性的问题。
类别：产品开发与可靠性
Handdrawn decision tree

纠正措施树形图
当Red X超出制造商的控制范围时，这是一种行之有效的记录所需结构化创新的方法。 当外部能量导致失效时，纠正措施树形图能帮助用户发现有哪些选择来弥补存在的问题。
类别：复杂技术问题解决

创新的架构和精炼的简单应用，决定了解决问题的速度

让我们的专业问题解决团队帮助您解决影响力最大的问题。 今天就联系我们，一起合作吧!

开始
为什么Y->X能发挥作用

了解我们的方法

Red X问题解决

快速解决原因隐藏的技术问题，且避免再次出现

弹性工程

在技术失效发生之前就加以预防

Transaxional问题解决

解决流程问题，而不是指责推诿

Rolling Top 5领导力

选择并支持高影响力的项目，最大化问题解决投资回报率

Red X问题解决

通过汇聚到隐藏的原因快速解决复杂的技术问题

弹性工程

在产品量产之前，暴露并解决高风险问题。

Transaxional问题解决

发现商业流程失败的根源，而不是指责推诿

Rolling Top 5领导力

通过建立一种能力和文化，最大限度地提高解决问题的投资回报率

Shainin Logomark - Grey hexagon with 5 piece pareto chart inside it. Farthest right bar in red, second bar in light grey, remaining bars in white.

问题已解决。

结果已交付。

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Dorian Awards Criteria

Team Project Awards

Transaxional Business
PROJECT OF THE YEAR

Business processes deliver critical functions. But sometimes processes break, and the reason isn’t clear. TransaXional Business Projects focus on what must go right in a process for it to deliver the desired result every time.  The  TransaXional Business Project of the Year Award recognizes projects that focus on process-based problems. Projects that win this award will demonstrate: 

  • The impact of the problem for the company and the team 
  • The strategy implemented to complete the project.
  • Creative & effective use of the Shainin Transaxional tools  
  • The timeline of resolution from initial discovery through project closure
Shainin Master Digital Badge Mockup

Constantin Berg

VP of Operations

Constantin Berg is the Vice President and Managing Director for Shainin’s European division. A graduate of the Technical University of Munich with a diploma in technology and management-based business administration, Constantin began his career at Linde gas and oil company where he first became acquainted with Shainin. 
  
Joining Shainin’s European division as a consultant in 2011, Constantin trained extensively with Richard Shainin learning Red X Methodology. Over the next 9 years he rose through the ranks, eventually becoming VP of Operations, where he led the effort to restructure the division, which emerged stronger than ever before. 
  
Constantin’s success earned him the role of Managing Director for Germany, India, and China. His dedication to the company and its vision of healthy growth into new regions has been crucial in shaping the division’s success. 
  
Beyond his professional achievements, Constantin is a devoted family man, a loving father, and husband. He enjoys spending time with his family, gardening, playing soccer in a recreational league, and reading non-fiction books on business, and biographies. 
  
Constantin is also passionate about making a positive impact on the world. He envisions partnering with corporations to help with environmental causes and supporting health organizations in researching root causes of disease. His desire to make the world a better place is inspiring to all who know and work with him.  

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Dorian 奖励标准

团队项目奖

此类奖项颁发给在解决公司内部复杂问题方面表现出色的谢宁方法论的项目团队。

要获得该奖项，提交的内容必须满足以下条件：

  • 所解决问题的速度和效率
  • 所解决问题的技术难度和复杂程度
  • 项目在组织内的影响力和推广
  • 谢宁技术的创新应用
  • 项目文档的清晰程度

Dorian 奖励标准

卓越Rolling Top 5 管理者奖

Rolling Top 5 奖颁发给在其组织内使用谢宁技术提高解决问题影响力的领导者。

要获得该奖项，提交的内容必须满足以下条件：

  • 展现出有力的引导、条理清晰的架构和对动态问题解决文化的有效指导。
  • 定期进行审查，确保快速有效地解决关键项目。
  • 鼓励主要供应商和客户通过使用谢宁方法并推广结果，共同解决问题。
  • 积极认可并奖励在问题解决方面的优异表现
  • 成功完成的项目和认证数量

Dorian 奖励标准

年度Red X Master 奖励标准

年度大师奖授予那些在组织内使用谢宁技术提高解决问题影响力的领导者。

要获得该奖项，提交的内容必须满足以下条件：

  • 运用领导力技能扩大Red X技术在组织内的影响。
  • 成果包括对改善业务绩效产生重大影响的已完成项目。
  • 辅导获取认证的候选人数量。

翻译中

亲爱的游客们

我们目前正在翻译我们的网站，以便更好地服务于我们多样化的用户群体。 某些部分可能还没有您喜欢的语言版本。 感谢您的耐心等待，如有任何问题或疑虑，请随时联系我们的团队。

感谢您的支持。
Shainin

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Craig Hysong

President & CEO

Craig Hysong is a problem-solving expert who has spent his career transforming how companies approach problems. As the President and CEO of Shainin, Craig places the customer at the center of everything he does and is 100% focused on customer satisfaction. 

With over 24 years of experience at Shainin and 13 years of experience at General Motors and ITT Automotive, Craig is a leader in his field. He holds a Bachelor of Science in Electrical Engineering from the Pennsylvania State University and a Master of Science in Manufacturing Systems Engineering from Lehigh University, where he attended as a General Motors Fellow. Craig is a licensed professional engineer and an American Society for Quality (ASQ) certified Quality Engineer, Reliability Engineer, Quality Auditor, and Manager of Quality & Organizational Excellence.

Craig’s commitment to his work and his customers is unparalleled. He has diversified Shainin’s customer base, implemented a standard sales process, and is working towards establishing the company as the global benchmark in problem-solving. Craig was the recipient of the 2017 Dorian Shainin Medal from ASQ, which recognized him for the development of an innovative conflict detection method. Additionally, his creativity in problem-solving has resulted in four US Patents.

Outside of work, Craig enjoys playing ice hockey, cross country skiing, bicycling, running, and water skiing. He also enjoys working on personal projects around the house and on his cars.

Craig’s passion for problem-solving, exceptional leadership skills, and dedication to customer satisfaction, combined with his down-to-earth and relatable personality, make him an invaluable asset to Shainin and the companies that seek our services.

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Richard Shainin

Executive VP - Training services

With over five decades of experience in engineering, operations, marketing, and sales, Richard is a seasoned professional in the field of quality engineering and problem-solving. 
  
A prolific author and lecturer, Richard has published papers in Quality Engineering and Six Sigma Forum and authored the “Multi-Vari Charts” chapter for the Encyclopedia of Statistics in Quality and Reliability. He is a frequent speaker at quality conferences, including the ASQ World Conference, where he shares his insights on solving complex problems. 
  
Richard has received numerous accolades throughout his career, including being named the 2014 Quality Leader of the Year by the ASQ Automotive Division, and the Cecil C. Craig Lifetime Award from ASQ in 2019, in recognition of his publications. 
  
Prior to joining the company in 1991, Richard led high-performance teams at AT&T, where he gained extensive experience in engineering, operations, marketing, and sales. Today, he continues to guide class development and delivery, working closely with customer leaders to develop and implement more effective organizations for solving complex problems. 
  
With a Bachelor of Engineering degree from Stevens Institute of Technology and an MBA from American University, Richard is a graduate of the AT&T Management Development Program. He has trained thousands of engineers and executives in technical problem-solving skills and leadership skills, solving complex technical problems in castings, electro-mechanical systems, electronics, and assemblies across industries ranging from Automotive, Aerospace, and Consumer Electronics. 
  
Richard’s expertise in problem-solving and leadership makes him an asset to the field of quality engineering, and his contributions continue to inspire professionals worldwide. 

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John Abrahamian

Executive VP - Problem Solving

John Abrahamian is a highly respected problem solver as well as an expert in the field of Lean manufacturing, with a career spanning over three decades. Throughout his career, John has become renowned for his innovative approach to problem-solving and his unwavering dedication to customer satisfaction. 
  
After receiving his BS in Mechanical Engineering from the University of Connecticut in 1985, John began his career as a design and development engineer at Pratt & Whitney. It was during this time that his interest in problem-solving first emerged. By 1994, John had become a Continuous Improvement Manager at the company. During his tenure, John led Pratt & Whitney’s efforts in Lean manufacturing and Value Engineering. 
  
In 1990, John began pursuing his MBA in Operations Management, where he was first introduced to the concept of Lean manufacturing, and this influenced the direction of his career. In 1996, he was encouraged by his Pratt & Whitney team to take Shainin Red X training, building on his Lean manufacturing efforts. This training proved to be a turning point in John’s career, igniting his passion for problem-solving and setting him on a path to becoming one of the industry’s most respected experts. 
  
In 1998, John joined Shainin, where he has spent the last 25 years pursuing his passion for problem-solving. During his time here, John has developed innovative approaches to problem-solving, having received a US Patent for a problem-solving method. He also integrated function analysis into Shainin methods, seeding what would ultimately become Resilient Engineering.  
  
Despite his busy schedule, John still finds time to pursue his hobbies, which include golfing, stand-up paddleboarding, and skeet shooting. He especially enjoys traveling with his wife and spending time with family, including his three grandsons. 
  
Having the opportunity to work in a wide variety of industries, experiencing different cultures and meeting new and interesting people gives John the kind of job satisfaction that makes him grateful to be in this field of work. He truly enjoys creating meaningful relationships with his customers and inspiring ordinary engineers to become extraordinary problem solvers. 

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Sergio Lizarraga

Gm Mexico, Technical Dir. Latin America

Sergio serves as our General Manager in Mexico and Technical Director of Latin America with over three decades of experience in manufacturing and engineering. For the past 25 years, Sergio has been using the Shainin methodology to help companies solve complex problems, with a proven track record of success. 

Sergio’s qualifications include a BS in Electronics and Communications Engineering, a Master’s in IT Management, and a Red X Master certification. He has worked in a wide range of industries, including automotive assembly, automotive components, electronics, foundry, mechanical equipment, chemical products, and medical products. 

But what sets Sergio apart is his passion for teaching and coaching. He has traveled to different countries, including Mexico, the USA, Spain, Brazil, Argentina, and Portugal, to teach and coach the Shainin methodology. Additionally, he is a Master Practitioner in Neuro-Linguistic Programming. 

Sergio is known for his charismatic personality and his ability to inspire others. He enjoys playing guitar, spending time with his dogs, and reading in his free time, and is always looking to expand his knowledge and learn new things. 

Sergio’s wealth of experience, dedication to problem-solving, and passion for teaching make him an invaluable asset to any team. Whether you’re looking to tackle a complex manufacturing challenge or improve your team’s problem-solving skills, Sergio has the expertise and drive to help you achieve your goals. 

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Dorian Awards Criteria

Team Project Awards

Resilient Engineering
PROJECT OF THE YEAR

The goal in new product or process development is a trouble-free launch. Resilient engineering focuses on the critical factors that impact the success of your design. The Resilient Engineering Project of the Year Award recognizes projects that focus on what must go right to ensure a successful launch. Projects that win this award will demonstrate:  

  • Critical factor identification in the design phase 
  • Prioritization of the factors to focus on 
  • Potential or perceived impact for the customer, the company, and the production line. 
  • Effective use of the Shainin Resilient Engineering tools to identify, prioritize, design, test, and control the critical factors.  
Shainin Master Digital Badge Mockup

Esther Fondermann

Technical Director, Shainin GmbH

Esther Fondermann is a highly accomplished technical leader with over a decade of experience. She currently serves as the Technical Director at Shainin GmbH, where she oversees the technical aspects of the company’s services, leads teams of engineers and technicians, and ensures compliance with industry standards and regulations. 

Esther’s drive towards excellence is evident in her ability to find the root cause of complex problems and implement effective solutions. Her commitment to delivering optimal customer experiences has earned her a well-deserved reputation for exceptional performance. She was introduced to the Shainin Red X methodology during her time at Mercedes, where she worked in different positions such as Quality Engineer in engine production, Master Black Belt in Vehicle Development, Manager of the Program Management Department, and as an Executive Assistant to the Vice President. Esther has extensive manufacturing, engineering, quality management and new product launch experience within the automotive and aerospace industries.  

At the age of 29, Esther earned her Six Sigma Master Black Belt certification, which was preceded by achieving her Red X Master certification. She was impressed by the Shainin methodology’s effectiveness in solving complex problems and improving quality, and she later joined Shainin GmbH to continue her commitment to quality engineering and continuous improvement.  

Esther’s career at Shainin GmbH began in 2012 when she joined as a Senior Technical Consultant, where she further honed her analytical skills to solve complex technical problems. She was quickly recognized for her abilities and was promoted to Technical Manager in 2016. In 2018, she was further promoted to Technical Manager for Europe and Delivery Lead for the D-A-CH region, where she continued to excel in her leadership role. Most recently, Esther was promoted to Technical Director and Member of the Board of Management Shainin GmbH in January 2019. 

Through her success as a former professional field hockey player, Esther has demonstrated her relentless pursuit of superior performance. She played over ten years in the 1st German Hockey League and for the German Hockey National Team. Her experience as an athlete and captain has contributed to her skills in teamwork, leadership, and handling pressure, all of which have been valuable assets in her career. 

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Tom Smith

Director of Business Development

Tom Smith is the Director of Business Development at Shainin with over 20 years of experience in leadership roles in aerospace manufacturing, operations, engineering, and logistics. 
 
Having been directly responsible for the P&L of multi-site manufacturing businesses with revenues ranging from $20M to $350M+, Tom has championed many iterations of strategically focused Shainin problem solving efforts.  Tom’s ability to quickly assimilate problem solving into operations and engineering functions has proven to be valuable and effective in driving immediate and sustained bottom line improvement. 
 
After calling on Shainin multiple times as a satisfied client throughout his career, Tom decided to join the Shainin team directly in 2019.  His uniquely qualified background and experience have been a source of keen insight and understanding into the needs of Shainin’s customers. 
 
Tom is a certified Shainin RT5 leader and Red-X Journeyman, as well as a Six Sigma Plus Blackbelt, with a deep understanding of OpEx, Lean, Six Sigma, and Red-X problem-solving methods.  He holds a Bachelor of Science in Mechanical Engineering and a Masters of Manufacturing Management, both from The Pennsylvania State University.  Tom is passionate about helping clients achieve their goals by fostering a culture of trust, continuous improvement, and teamwork. 

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Diane Schwarzkopf

Chief Financial Officer/Global Controller

Diane Schwarzkopf has been with Shainin since July 2016. Despite starting her career with a focus on Programming/Computer Science and later shifting to an Accounting degree, Diane never anticipated she’d be working for a global organization. Today, she navigates the significant complexities of her role as Global Controller with aplomb, leveraging a diverse knowledge base built on years of experience across various industries.   

Diane’s leadership style is characterized by a commitment to accuracy, collaboration, and responsiveness. Recognizing the importance of these attributes in her field, she strives to create an environment where management and staff feel heard and supported, and her direct reports are afforded ample opportunities for professional growth. She tackles challenges head-on while her forward-thinking approach in anticipating needs is instrumental in the smooth running of Shainin’s global operations. 

Beyond her professional life, Diane is a passionate reader, immersing herself in a variety of genres ranging from suspense and mystery to neuro-linguistic programming and leadership books. She also indulges in crafting activities, particularly knitting and crocheting. Diane and her husband relish outdoor activities, including kayaking and running. She is mother to two adult children and a genuine pet lover who dotes on her cats, Sophie and Ivan, and Truda, her energetic Doberman. 

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Gina Rozak

General Counsel

Gina Rozak is our General Counsel at Shainin. With over a decade of legal expertise, Gina understands the importance of building strong relationships with our customers, ensuring that they’re successful with implementing Shainin methodology while protecting the interests of all parties.

Gina holds a Bachelor of Science degree from Central Michigan University and attended law school, receiving her Juris Doctorate degree from Thomas M. Cooley in Lansing, Michigan. She’s licensed to practice law in Michigan and was admitted to practice in the Eastern District of Michigan Federal Court. With years of experience under her belt, Gina has developed ongoing relationships with our customers, providing her with valuable insights into the legal challenges that businesses like yours face. 

When she’s not working, Gina loves to spend time with her family, bake delicious treats, and keep fit by running. Her weekends are usually filled with getting kids around to their different activities and sometimes she gets to relax by indulging in TV shows ranging from historical fiction to reality, to the many fascinating subjects on the History Channel. 

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Pete Shainin

Chairman

Pete Shainin is a highly qualified and experienced mechanical engineer with over 57 years of experience in engineering, 39 of which he has spent at Shainin. He earned his Mechanical Engineering degree from Stevens Institute of Technology in 1966 and became a Professional Engineer in Washington State in 1970. 

Pete’s career began at Pratt & Whitney Aircraft, where he worked as a Quality Control Engineering Assistant and a Product Development Engineering Assistant. He then moved on to Marine Construction & Design, where he worked as a Marine Deck Machinery Design Engineer. Pete also worked at Standard Screw as an Engineering Assistant to Vernon Roosa, inventor of the Roosamaster Diesel Injector System, before becoming a Marine Deck Machinery Sales Engineer at Skagit Corp. 

After many years of working in the family business and taking on more leadership roles, Pete became CEO of Shainin LLC and eventually transitioned to the role of Chairman in 2010, where he currently serves. 

Throughout his career, Pete has achieved many successes, including building and leading teams that created the Shainin worldwide engineering business starting with his father’s work as a single individual. This is mirrored in his passion for sailing, where he led a crew of eight to victory in the challenging 2300-mile race from Victoria, British Columbia to Maui, Hawaii, in 2006. 

Just like in business, sailing requires teamwork, strategy, and dedication. Pete’s ability to bring his team together and lead them to success in the face of adversity is a testament to his leadership skills both on and off the water. What sets Pete apart is his love of building successful teams and his humility. 

Outside of work, Pete enjoys designing and building mechanisms to solve specific problems, and sailing. His dedication and commitment to excellence have brought him success in all aspects of his life, whether it’s in the boardroom or on the deck of a sailboat.

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Dorian Awards Criteria

Team Project Awards

PLANT MANUFACTURING
PROJECT OF THE YEAR

Manufacturing is a world all its own. With the fast-moving pace, the speed of solving problems matters. The Plant Manufacturing Project of the Year Award recognizes projects that resolve complex problems in ongoing production which impact the end user, company bottom line, production quality rates, and the like. Projects that win this award will demonstrate:

  • Technical difficulty or complexity in resolving the issue.
  • Creative and effective use of the Shainin Red X tools to uncover the root cause.
  • Impact of resolving the problem.
  • How the solution or information discovered was leveraged.
  • Timeline for resolving the issue.

Dorian Awards Criteria

Team Project Awards

Field Reliability
PROJECT OF THE YEAR

Field failures impact more than just your bottom line. This category is dedicated to projects that focus on field issues such as ‘No Trouble Found’, fatigue failures, and other destructive or malfunction events. Projects that win this award will demonstrate:

  • Initial impact of the problem.
  • Creative and effective use of the Shainin Red X tools to uncover the root cause. 
  • Speed and efficiency in resolving the issue.  

Dorian Awards Criteria

Team Project Awards

Product Development
PROJECT OF THE YEAR

This category recognizes technical problems solved during product development and launch. These projects typically have small sample sizes to work with. Product development begins the lifecycle of a product. In the early stages, we want to test products so we can account for and adjust to prevent failures. Projects that win this award will demonstrate: 

  • Potential impact of the problem.
  • Effective use of the Shainin Red X tools to uncover the root cause.
  • The timeline of resolution from initial discovery to solution implemented. 

Dorian 奖励标准

公司奖

此类奖项适用于在设施、部门、地区或公司内成功开发 Red X 计划并且可以展示基于该开发的有影响力的改进的公司。

要获得该奖项，提交的内容必须满足以下条件：

  • 展现谢宁技术的影响力，显著改善了关键业务指标。
  • 示例包括：减少报废、提高良率和产量、减少保修、避免现场失效以及其他节省成本的技术解决方案。
  • 成功实现了新项目或产品的量产